Privacy policy

Greenhood Pte. Ltd. (Greenhood) aims to respect your choices and conduct our business in compliance with the requirements of the Personal Data Protection Act of 2012.

Your information is only collected for us to process purchases and to improve our services and the way we communicate with you.

How is personal data collected

Greenhood may collect your personal information when you:

  • Purchase our products either on-site or online
  • Subscribe to our online forum or e-newsletters
  • Contact us with a product or service enquiry
  • Participate in our contests, surveys and/or other promotional activities
  • Visit our website
  • Join our classes or tours


Types of personal data collected

The information Greenhood collects depends on the type of products and services you purchase and use. In most cases we will only collect:

  • Personal Particulars – This may include name, address, telephone number, e-mail address.
  • Information on your purchase and use of our services – for example, your purchase history.


Use of personal data

Greenhood may use your information for the following:

  • Process your online orders
  • Respond to enquiries and requests from you or people you have authorised
  • Inform you about products and services updates
  • Conduct market research and customer satisfaction surveys
  • Provide updates, offers, invitations to events and deliver advertising messages via email, telephone number or your mailing address with your prior consent or if otherwise permitted under local laws and regulations


Transfer of personal data

Greenhood may share your information with:

  • Industry regulators and other government organisations, as required by local laws and regulations
  • Financial institutions for purposes such as facilitating credit card payments


Protection of personal data

Greenhood promises to secure and protect your information by:

  • Implementing safeguards to prevent security breaches in our network and database systems
  • Enforcing strict verification processes to prevent unauthorised access to information


We respect your contact preferences

Greenhood is committed to comply with the Do Not Call (DNC) provisions.

We may call you via your Singapore telephone number if:

  • You have given us consent, OR
  • You have requested a product or service that requires us to call you


Any questions?

Should you have any feedback or enquiries relating to your personal data or how Greenhood may communicate with you, or if you wish to stop receiving our messages, please contact us at the following email address: contact@greenhood.sg.

For more information about PDPA, please visit the Personal Data Protection Commission’s website at http://www.pdpc.gov.sg